Customer Coordinator Jobs

At Lanes Group, our office-based staff play just as important a role in the delivery of our industry-leading drainage and wastewater solutions as our team of field-based engineers. Our customer service team is particularly pivotal in this process, as these staff serve as the central organisers responsible for controlling our project pipeline from our utility hub in Slough.

This depot serves as the exclusive wastewater network maintenance partner of Thames Water, the largest water supplier in the UK, which provides services to 15 million customers. As such, require our customer service coordinator and customer service manager candidates to be organised and savvy enough to help carry out this work without a hitch. You will play a key role in ensuring our field engineers have everything they need to complete every job first time, while also providing clients with the excellent customer service they’ve come to expect from Lanes Group.

Because these professionals are so important to what we do in our work with Thames Water, we’re currently adding new customer coordinator jobs to support our continued growth. Extensive industry experience is not essential for this role; what’s more important is having the personal qualities and capabilities necessary to thrive in an efficiency-driven working environment. Those with the right profiles will have a chance to join one of the UK’s most dynamic organisations, where they’ll be able to take advantage of all sorts of attractive benefits and career development opportunities - our coordinator jobs are not the only opportunities we offer at Lanes.


If you’re interested in exploring the customer service coordinator opportunities for Lanes Group, get in touch with us today; it could be the start of a long and successful career with one of the UK drainage industry’s undisputed leaders.

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We provide all of our valued employees with a range of rewards and benefits, including training opportunities, health schemes, pension options and childcare support.
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At Lanes, we deliver industry-leading training courses and programmes to help our staff do the best job they can, while developing their skills over the span of their careers.
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We offer a diverse range of roles and opportunities in locations across the UK, and applying for them is as easy as filling out our online application form.
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If you still have questions about our application, induction and onboarding processes, check out our FAQs page for additional information.
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Working at Lanes can be rewarding and fulfilling, but you don’t have to take our word for it - we’ve asked some our staff to share their stories of what it’s really like to work here.
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Lanes Group plc,
17 Parkside Lane, Parkside Industrial Estate, Leeds, LS11 5TD

Lanes Group plc
Customer Solutions Centre
9 Cambridge Avenue

01753 254001


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