Andy led the Lanes emergency team, working on behalf of Thames Water, that first responded to the discovery of the Islington concreteberg.
Working at Lanes Group plc means more than just the opportunity to have a long and successful career with the UK’s largest privately owned drainage contractor.
We also offer a wide range of benefits for all employees, to make sure all our staff feel a valued member of the Lanes family.
The typical benefits we offer are outlined below:
Training here at Lanes is not just about the basics, we want to give you the knowledge and know how to do the best job you can and to do it safely. We’ve built a multi-million pound business around a strong health and safety (H&S) culture and our commitment to safe working means we take our responsibilities further than any legal obligations so H&S training is on-going.
As well as a core focus on H&S, there are practical courses that allow you to learn skills in your chosen field. We have even developed our own programmes, such as a City & Guilds foundation in drainage which gives our field engineers a recognised accreditation. And we plan to incorporate that into an NVQ level 2 Apprenticeship in Drainage Operations to be accredited by CABWI (The Certification and Assessment Board for the Water Industry)
Customer-facing staff complete an NVQ in sales, admin and customer care through our training partner, National Training Academy, which also ran a TLC (‘tender loving care’) series of workshops about customer service behaviours, skills and leadership because we think it’s important that our management team develops and acquires new skills too.
We have enlisted Aspire Development to deliver Institute of Leadership Management courses covering strategy formulation, leadership behaviours and establishing team cultures.
All our employee training records are collated and controlled through SHE, a cloud-based portal. Access to this lets supervisors see at a glance whether someone is trained to work on a specific site, for instance, use certain equipment, and so on. The operational training chart here shows the range of the practical courses we provide for operational staff.
Legislation requires employers to enrol staff in a workplace pension scheme. At Lanes, we began auto-enrolment in October 2013 through two respected pension providers: Scottish Widows for our salaried employees and ‘The People’s Pension’ by B&CE for those paid weekly.
Both systems operate the same way; after you have completed a three-month postponement period and met the scheme’s criteria, you are automatically enrolled. Your pension contribution is deducted from your pay, but the good news is that you get tax relief added to your fund and then Lanes contributes the net amount on top of that.
In addition, if you want to add more to your pension pot, you are able to increase your contribution percentage, but our contribution will remain in line with the staggered increases as set out in the Auto Enrolment guidelines.
Our optional company-wide Simplyhealth scheme is a plan that gives you cashback towards your everyday healthcare bills.
You simply choose the level of cover and your subscription is deducted directly from your pay. It couldn’t be easier to join and it’s available to all Lanes Group employees, wherever you work, whatever your position.
There are 20 benefits in total, which include:
Childcare is a costly business for parents, but, should you become an employee, you could be eligible for free childcare for children between 2-4 years old, or you may be able to get help with childcare costs if your child is under 16 years old.
We have a first-aider in every team. It’s important for employee welfare, of course, but for the wider community too. At a road traffic accident recently, a Lanes’ crew was able to administer first aid, and to make the situation safe thanks to traffic management training.
Being involved in the Hand on Heart charity has led to a Lanes’ plan to install defibrillators in all depots within the next five-years, and to train staff how to use them and perform basic life saving skills. Alongside this campaign, we’re donating defibrillators and training to selected schools too. For more information, see our CSR policy.
We provide our workers with free car parking across 80% of our entire network of depots and offices, as a commitment to ensuring working at Lanes is as stress-free as possible, and suits the lifestyle of our employees.
We always try to be as flexible as possible when signing off annual leave; there are no fixed days that you have to take as holiday, which is typically unusual for the industry.
All members of staff can expect to be kept suitably watered while working at Lanes, as we offer free tea, coffee and water at our offices and depots. If you are working at shared customer facilities, we provide subsidised drinks to our employees.
At Lanes Group, we offer competitive salary rates that scale up according to your level of responsibility and experience. Where possible, we also provide overtime opportunities and different shift models to suit your needs.
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