Andy led the Lanes emergency team, working on behalf of Thames Water, that first responded to the discovery of the Islington concreteberg.
Former trainee accountant Chris Huston left behind a job managing stocks and shares to work as a drainage engineer and has never looked back.
The 30-year-old realised he was not enjoying working for an investment company managing other people’s financial portfolios. So, he swapped the office and the computer screen for life on the open road, working as a jetting engineer for Lanes Group plc.
Since July 2015, Chris has been part of the Lanes team supporting Amey in providing wastewater network maintenance services for Severn Trent Water. Based at the Lanes Stafford utility hub at Stowe-by-Charterley, in Staffordshire, he began as a jetting assistant, then became a qualified jetting engineer.
Chris impressed with his ability to learn quickly and work with colleagues and customers to solve water utility maintenance problems, including sewer flooding and drain blockages. He said: “It was a bit of a career change to switch from training as an accountant and looking after capital investments to working out in the field as a drainage engineer.
“But I was finding working in an office doing the same thing every day quite stifling. I wanted to do something completely different and am very glad I came to Lanes.
Not that Chris has left his data management skills and Excel sheets behind him. He is currently working on a project to enhance the management of jobs scheduling. Chris said: “You get a lot of support and training when you start at Lanes, and I have learned a lot from working with Amey colleagues.
“The technical side of the job is interesting, but what’s most important is the people skills, wanting to help customers who are having problems with drains and sewers.
“That’s what gives me a big buzz. Helping someone – it could be a pensioner or a young mum looking after kids – and making their lives better by sorting a drain blockage or flooding incident.”
Chris would strongly recommend Lanes as a place to work. “I’m ambitious,” he said.
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